Posted: | 28/08/24 | |
Recruiter: | Major Recruitment Newcastle | |
Reference: | 2815152029 | |
Type: | Contract | |
Salary: | Competitive | |
Location: | Gateshead, Tyne and Wear | |
Description: |
You will be responsible for efficiently inputting and processing customer inquiries, quotations, and orders using ERP and CRM systems. Your primary goal will be to leverage your experience to enhance customer satisfaction by reducing response times and streamlining the customer experience. You will adhere to company procedures, ensuring all administrative tasks are completed within the expected timeframes and meet internal KPIs. Working closely with the Quotation Team, you will actively follow up on customer orders and provide support whenever possible. DUTIES & RESPONSIBILITIES: Process customer enquiries, quotations and orders in a timely and efficient manner utilising the ERP and CRM system
Desirable: Working hours are Monday - Friday, 8:30am - 4:30pm This is a full time contract position for 6 months. | |