Data Entry Administrator (Call Centre)

The Company has over 40 years experience in the design and manufacture of battery-powered data logging, meter reading and pressure control products for the utilities sector. The products and solutions use the latest technologies and innovation to facilitate efficient management of water and gas networks.

Working within our Data Centre, we are seeking an enthusiastic and hardworking team player to join the existing team delivering our customer s data requirements. Duties include but are not restricted to:

• Responding to and recording site based information from both internal and external engineers into company databases.
• Monitoring of systems and projects.
• Liaison with and handling of customer queries.
• Analysis and interpretation of data.
• Creation of project performance reports.

Working 35 hour a week to work on a rotation basis covering Monday to Friday either working 08:00 to 16:00 or 09:00 to 17:00 with a 1 hour lunch break.

Person specification:

The successful candidate must have excellent communication skills and the confidence to build relationships, the ideal candidate must have demonstrable organisational skills and relevant experience in a similar role, however full training will be given.

Attributes:

• Well organized and self-motivated
• Excellent attention to detail
• Able to accurately follow procedures
• Competent using Microsoft packages, specifically MS Excel
• Flexible in approach to working hours

The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check with satisfactory clearance.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person