S&P Consulting Services Ltd is currently seeking a dedicated and highly organized Administrator to join our team at a reputable private hospital in Scunthorpe. This is a fantastic opportunity for an individual with excellent administrative skills to work in a healthcare environment, contributing to the smooth and efficient operation of the hospital's services. Provide comprehensive and proactive administrative and secretarial support to the consultants and other members of the team to ensure all correspondence and referrals are prioritised and made in a timely manner. Provide first contact to patients and public enquiries via telephone.
Duties and responsibilities
Complete administrative tasks accurately and efficiently
Process clinic and general correspondence and reports as required via audio typing or other method as requested
Review e-referral work lists
Electronic booking System - Create, amend, delete appointments
Process client payment
Create and maintain client files; electronic and paper
Undertake audits
Ensure all test results/correspondence etc are filed accurately
Post/ collect, open, date stamp and distribute incoming post.
Dispatch all appointment documentation
Dealing with corporate client, meet and greet
Answering calls, taking messages, helping with queries
Act as Chaperone to clients when required
Provide secretarial support to consultants, this will include availability, ensuring patients reports and correspondence are issued within the required timelines
Offer an outstanding customer service
Contribute fully to the team and the team goals
Ensure compliance with data protection
Supervise staff in lower grades
Ad hoc administrative duties to assist Operations Manager
Provide Secretary support to the Hospital manager.
Formally takes minutes from a variety of board meetings.