A client of ours is looking for a full-time Front of House Assistant in their Cardiff office. The working hours are Monday to Friday, 9:30am - 5:30pm with flexibility to work additional hours. The role requires an experienced professional with a strong client focus who will be responsible for all client areas within the building as well as the total care of clients in person and on the telephone.
Typical Workload;Meeting and greeting clients• Providing refreshments (including ordering/laying-out of lunches) • Clearing rooms and conducting quality checks • Room set up changes •Reconciling invoices •Answering incoming calls Meeting and greeting clients
Skills / Experience RequiredThe successful candidate will be confident, smart and efficient, demonstrate an excellent telephone manner and be able to use their initiative as well as the ability to work within a team. Flexibility in the job and working hours will be expected. Applicants must be computer literate and have a basic knowledge of Outlook and Word. •Experience in a Front of House / Client Facing / Reception position • Positive, enthusiastic and pro-active approach • Excellent organisational skills • Ability to work as part of a team and use own initiative •Knowledge of Microsoft packages • Accuracy and attention to detail • 'Can do' and 'will help' approach •Good communication skills •Excellent client care approach
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