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Customer Service Advisor Daventry

Posted: 25/10/24
Recruiter:Hays
Reference:2840866846
Type:Permanent
Salary:£22,000 Annual
Location:Daventry, Northamptonshire
Description: Customer Service Advisor - Daventry

You will be responsible for providing exceptional customer service support, handling enquiries, and resolving issues efficiently. You will play a vital part in maintaining positive customer relationships and contributing to the overall success of the company.

Benefits:
On-site cafeteriaCar parkPension scheme
Key Responsibilities:

  • Respond promptly and professionally to customer enquiries via phone, email, or chat.
  • Resolve customer issues in a timely and effective manner.
  • Process customer orders, manage returns, and address billing enquiries.
  • Maintain accurate customer records and data.
  • Ensure high levels of customer satisfaction through excellent service.
  • Collaborate with other departments to provide comprehensive customer support.
    • Additional Skills (Preferred):
  • Experience in a customer-facing role.

    • Qualifications:
  • Strong customer service skills, with a focus on empathy and problem-solving.
  • Excellent verbal and written communication skills.
  • Proficiency in customer relationship management (CRM) software.
  • Ability to multitask and prioritise tasks effectively.
  • Strong attention to detail and accuracy.


    • If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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