Customer Service Administrator

Job Title: Customer Service Administrator

Location: Crawley - ideally a car driver due to location or local to Crawley if not

Salary: 27,000 - 30,000

Hours: Monday - Friday 9am - 6pm

Benefits & Perks:

• Competitive annual salary ranging from 27,000 to 30,000
• Permanent contract with immediate start available
• Hugely varied role with exposure to a range of tasks
• Opportunity for growth and progression for hard-working individuals
• Join a long-standing team with some in tenure of 20+ years
• Excellent team environment with monthly social events - from tough mudders to london days out
• A chance to develop excellent customer relationships

About Our Client:

Our client is a successful and dynamic organisation known for its outstanding customer service. They take pride in their commitment to excellence and have built a strong reputation in the industry. With a focus on creating meaningful and lasting relationships with their customers, they have earned the trust and loyalty of a diverse client base.

About The Job:

As a Customer Service Administrator, you will play a vital role in ensuring smooth operations and maintaining strong customer relationships. Your responsibilities will include purchasing, preparing, and submitting quotes, as well as negotiating the best price with suppliers. The ability to maintain and submit reports accurately is essential to succeed in this role.

Key Responsibilities:

• Form excellent relationships with customers, ensuring their needs are met
• Take ownership of your clients and provide personalised support
• Utilise your strong knowledge of systems, including MS Office and Excel
• Collaborate with various departments to ensure a seamless customer experience
• Identify opportunities for improvement and contribute to process enhancements

The Ideal Candidate:

We are seeking a motivated individual who is eager to learn and grow in a dynamic and fast-paced environment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritise tasks effectively. Previous experience in a customer service role is highly desirable.

If you are looking for a challenging yet rewarding opportunity and want to be part of a supportive team, this role is for you. Join our client's team and contribute to their continued success.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.