To be responsible for maximising revenue from sales of tickets, season tickets, hospitality and memberships whilst providing exceptional levels of customer service
To assist with day to day sales and queries from customers in person and over the phone, including event days
To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
To ensure all products purchased for dispatch by post are dispatched within agreed timelines
To assist with the set-up of all sales platforms
To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations
To maximise all sales opportunities by engaging and understanding the customer's requirements.
To carry out any other tasks as directed by your line manager
To ensure your working space is kept clean and tidy at all times, adhering to the club's clear desk policy
To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.
