Customer Service Advisor

Your new company
Join a prestigious client based in Theale, Berkshire, known for delivering exceptional products and customer service all whilst being a renowned brand in its industry.

Your new role
As a Customer Service Advisor, you will manage customer enquiries and resolve issues from the beginning of the case to the end, ensuring a seamless and first-class experience for customers. This is a permanent position offering a salary of £27,000 per annum with hybrid working available after training.

What you'll need to succeed

• Proven experience in customer service or case/complaint management
  
• Excellent written and verbal communication skills in addition to problem-solving skills
  
• A proactive and positive attitude towards customer interactions
  

• £27,000 per annum, increasing to £29,000 after training
  
• 27 days holiday + bank holidays
  
• Yearly bonus depending on company performance
  
• Canteen and chef on-site