Job Specifications:My client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team on a temporary basis for 3-6 months. This role is based in Leicester and offers a fantastic opportunity to gain valuable experience in a dynamic environment. Key Responsibilities:
Provide exceptional customer service via phone, email, and in-person.
Handle customer enquiries, complaints, and issues promptly and professionally.
Maintain accurate records of customer interactions and transactions.
Assist with administrative tasks as needed to support the team.
Collaborate with other departments to resolve customer issues efficiently.
Requirements:
Minimum of 1 year of Customer Service experience - must be from an office-based role (ESSENTIAL).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
The ability to work independently and as part of a team.
Proficiency in MS Office (including good Excell skills).
Ability to work in a fast-paced environment.
Benefits:
Hourly rate between £12.50-14 per hour (including holiday pay).
Opportunity to work in a supportive and friendly team environment.
Gain valuable experience in customer service and administration.
If you are passionate about helping others and have the required experience, we would love to hear from you! #
