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Administrator

Posted: 15/11/24
Recruiter:Hays
Reference:2850800735
Type:Permanent
Salary:£26,000 Annual
Location:Wetherby, Yorkshire and the Humber
Description: Administrator- Full-Time Office Based in Wetherby

Administrator for Sales and Marketing team
Our client is seeking a UK Sales & Marketing Administration Assistant to join their team based in Wetherby, West Yorkshire. The Sales & Marketing Assistant will provide support to the UK Country Manager and UK Sales Force, alongside day to day operations of a medical device company and running of the office.
This is fully office based. Monday to Friday working 9am-5pm with 30mins for lunch.
There is the requirement to work alone in the office for much of the time.

RESPONSIBILITIES & DUTIESAccurately processing of customer orders and purchase orders, from order to remittance.

  • Raising invoices and credit notes; Orders and invoice management
  • Liaising with relevant NHS contacts to ensure timely payment
  • Management of order fulfilment
  • Customer Services
  • Provide telephone and digital assistance to patients interested in the company's products.
  • Guide patients throughout the ordering process and offer technical support.
  • Stock Control
  • Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market.
  • Stock maintenance including organising import and export, stock level reporting
  • Marketing
  • Organising of travel & accommodation for both staff and customers to UK and International events
  • Organisation and management of travel for attendees to Masterclass/Educational Events (both national and international)
  • Marketing Events organiser for exhibitions & meetings
  • Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
  • Ensuring UK stock levels of marketing materials are listed, monitored and maintained.
  • Work with the marketing team to help in the creation of marketing collateral.
  • Record marketing expenses and create detailed reports.
  • Digital marketing
  • Accurately process and administrate customer quotations and contractsLiaising with hospital administration regarding stock and purchase orders, raising quotationsOffice administration duties
  • Minute taking
  • Database management MS Excel (Budget trackers/Sales trackers)
  • Diary management (MS Outlook & CRM)
  • Expense Reporting (MS Excel)
  • Proof reading documentation of a medical nature including clinical marketing material
  • Organisation of team meetings
  • New starter industry credential checking
  • Post
  • Stationary
  • Maintenance contractsLiaising with appropriate site contacts and engineers in relation to maintenance of medical device/company equipmentSales Force Support
  • Support Product Specialists with sales opportunities when needed
  • E-mail campaigns
  • Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
  • HR admin support to UK and head Office in Italy
  • CRM management and reporting
  • Maintenance of multiple spreadsheets
  • Ad hoc projects and other duties as requested in line with company objectives
  • QUALIFICATIONS & SKILLS
  • Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
  • High level of customer service
  • Exceptional communication skills both written and verbal
  • Superior organisation skills, with the ability to work to deadlines
  • Sage experience preferred
  • NHS Supply Chain experience advantageous
  • Excellent time management skills ensuring a high level of productivity
  • Attention to detail and a high degree of accuracy

  • The role is fully office based there with some flexibility to work a day from home when the business needs allow.
    Salary is £26,000Full office based Mon- Fri 9-5pm with 30 mins lunch 37.5 hours a week but can offer flexibility for the right person.

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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