Facilities Helpdesk Admin

Your new company
Our Client was created in 1964. They are a higher education institute who are looking for a Facilities Helpdesk Admin to join their facilities team on a permanent basis.

Your new role
As a Helpdesk Admin you will be assigned a variety of tasks. You will be Responsible for the day to day co-ordination of the estates helpdesk. To ensure job requests for all service teams which includes maintenance, porters, post room, cleaning, catering, fitness centre and security are logged and actioned according to SLA agreements. To provide a comprehensive support to the estates helpdesk manager and maintenance team. You will have KPi targets to hits alongside day to day duties.

What you'll need to succeed
To succeed in this role, you will need to require the relevant experience in a facilities workspace, ideally within a corporate environment. You will require the following:

• Experience of working within a Building Maintenance environment.
• Experience of working with CAFM systems and in a Helpdesk team
• Good communication skills and the ability to address a variety of stakeholders.
• Strong administrative experience
• Several years' experience in a busy environment working for/ with multiple managers.

• £33,000 salary
• 27 days annual leave + extended holiday leave
• Wellbeing pot for various benefits of your choosing (dental etc.)
• Good pension scheme
• Joining an established team.