Customer Services Officer

Your new company
Hays are recruiting for a Customer Services Officer on a part-time basis for a reputable organisation in Telford. This is a varied an exciting role with an immediate start. Due to ongoing growth this role has the possibility of becoming permanent.
Your new role
As a Customer Services Officer your role will include:

• Act as the 'first point of contact' for visitors.
  
• Assist with public enquiries and requests for information, signposting to other services as necessary/appropriate.
  
• Managing Room bookings.
  
• Maintain the bookings diary, both electronically and manually.
  
• Raise invoices relating to room bookings promptly and accurately.
  
• Photocopying.
  
• Maintain appropriate stock levels of stationery, cleaning materials and equipment, managing restocking through purchase orders where required, checking-in deliveries and organising for the settling of invoices.
  
• Provide support for events and activities.
  
• Maintain the social media presence for the organisation.
  

• Good communicator.
  
• Able to work on own initiative.
  
• Willingness and ability to work as part of a team.
  
• IT Literate - have experience of working with Word, Excel and Outlook.
  
• Ability to maintain a presence on key social media platforms.
  
• Ability to update and maintain websites.