Client Account Administrator, auction house

A leading Auction House is seeking a detail-oriented and proactive Client Accounting Administrator to join their finance team. This pivotal role involves managing client-related financial operations, supporting buyers and vendors, and ensuring smooth post-sale processes. The successful candidate will demonstrate excellent communication and organisational skills, with the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities:

General Finance & Administrative Tasks:

• Monitor the department inbox, forward or respond to email enquiries as appropriate.
• Handle general finance enquiries from buyers, vendors, and staff members.
• Create, credit, or re-issue invoices on an ad-hoc basis.
• Process refunds, allowances, and cancellations for defaulting buyers.
• Resolve posting queries raised by the Financial Controller and Management Accountant.
• Provide holiday cover for other administrators in the department.

Buyer Accounts:

• Identify and post incoming bank transfers, including large third-party payments requiring AML checks.
• Identify and post incoming SagePay transactions.
• Reconcile and balance credit card payments taken; prepare paying-in reports.
• Handle cash/cheque banking and produce associated paying-in reports.
• Create, post, and email buyer invoices following sales.
• Chase outstanding invoices after an auction and co-ordinate further action with the Financial Controller, including instructing solicitors if necessary.
• Record and manage deposit payments where required.
• Process post auction sale transactions

Skills & Competencies:

• Previous administration experienced within an accounting department.
• Customer service experience
• AAT qualification, or currently studying an advantage but not essential.
• Strong attention to detail and high level of accuracy.
• Knowledge of Microsoft Dynamics Navision desirable but not essential.
• Intermediate/Advanced Excel.
• Effective time management and ability to prioritise workloads.
• Excellent communication and interpersonal skills.
• Familiarity with AML regulations and auction industry processes is an advantage.
• Flexibility and willingness to help with non-core finance adhoc duties.

What They Offer:

• Flexible working arrangements (full or part-time).
• Competitive salary based on experience.
• Opportunity to work in a renowned auction house with a collaborative and dynamic team.

If you are passionate about finance and enjoy working in a unique, fast-paced environment, we would love to hear from you.