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Customer Care Coordinator

Posted: 06/12/24
Recruiter:Hays
Reference:2862826109
Type:Permanent
Salary:Competitive Competitive Hourly Rate
Location:Northampton, Northamptonshire
Description: Customer Care Coordinator Temp (6 months plus) Immediate Start Northampton Based

Location: Northampton
Contract Type: Temporary
Duration: 6 months plus
Hours: Monday-Friday, 9am-5pm (flexible)

Your new company
Hays is seeking a talented Customer Care Coordinator to join a renowned house developer in Northampton. This is a fantastic opportunity to gain valuable experience, make a real difference, and work in a supportive team.
Your new role

  • Frontline Support: Answering phone calls and emails from customers.
  • Problem-Solving: Resolving customer enquiries related to property purchases and resident issues.
  • Customer Satisfaction: Providing exceptional customer service to ensure a positive experience.
  • Administrative Support: Assisting with various administrative tasks.
  • What you'll need to succeed
  • Previous Experience: Experience in a similar role within the housing or new build industry.
  • Excellent Communication: Strong verbal and written communication skills.
  • Problem-Solving Skills: Ability to think critically and find solutions.
  • People's Skills: A friendly and approachable demeanour.
  • Valid Driving Licence: Essential for potential site visits.
  • What you'll get in return
  • Flexible Work: Enjoy a hybrid work arrangement with 2 days of remote work per week.
  • Competitive Package: Attractive salary and benefits.
  • Career Growth: Opportunities to develop your skills and advance your career.
  • Supportive Team: Work alongside friendly and dedicated colleagues.
  • Make a Difference: Directly impact customer satisfaction and contribute to the company's success.
  • What you need to do now
    Ready to take the next step? Click 'apply now' to submit your CV or call us for a confidential career discussion.
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