Sales / Customer Service Advisor

Your new company
A successful and rapidly-growing family run business in the heart of Wolverhampton which has a small, but expanding, sales and customer service team. This company is in the manufacturing and distribution industry.

Your new role
Sales / Customer Service / Account Management
£25,000 per annum + generous bonus scheme
Permanent and full-time
Office based, Wolverhampton City Centre (no hybrid)

Key duties:

• Acting as the first point of contact for all customer enquiries
• Processing customer orders and liaising with the relevant department to ensure customer satisfaction
• Full administrative duties of customer accounts
• Outbound calling and prospecting for new business
• Using your own initiative and market knowledge to identify leads for sales
• Supporting the retention and expansion of the customer base
• Using a bespoke internal CRM system

• 2+ years experience in a sales-based role is essential for this position
  
• Experience using a CRM system
  
• Excellent administration skills and ability to process customer orders
  
• Ability to work in a small, close-knit team
  

• Excellent market salary and a generous bonus structure
  
• Free onsite parking
  
• Great career progression and ability for professional development