Your new company A local government authority based in Central London is committed to providing exceptional service to the local community. They are looking for a dedicated and enthusiastic customer service representative to join their busy team. Your new role
Provide excellent customer service for residents and visitors, both in person and over the phone.
Handle enquiries, complaints, and requests efficiently and professionally.
Maintain accurate records of customer interactions and transactions.
Assist with administrative tasks and support other departments as needed.
Stay informed about council services, policies, and procedures to provide accurate information.
What you'll need to succeed
Previous experience in a customer service role, preferably within a local council or public sector.
Strong communication and interpersonal skills.
The ability to handle difficult situations with patience and professionalism.
Proficiency in using computer systems and office software.
High level of attention to detail and organisational skills.
The ability to work independently and as part of a team.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #