Team Administrator (Medical) 1.0 FTE ongoing contract

The Thames Valley Family Health Team is one of the largest family health teams in Ontario. With more than 119 physicians across 19 sites within London, and Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive inter-collaborative primary health care to over 158,000 patients. Over the past five years, our affiliated physicians have taken on more than 31,000 Ontarians who did not previously have a family doctor.

The Team Administrator provides support to the inter-professional healthcare providers (IHPs) at designated sites within the Thames Valley Family Health Team (TVFHT).

Requirements:

• Post Secondary school diploma or education in medical office or business administration
• Administrative experience within a healthcare setting
• Proficient skills in Microsoft Office applications, specifically: Word, Power Point, Excel, and Outlook, as well as working with an EMR, and internet research skills
• Able to work in the clinic on a daily basis
• Access to reliable transportation and willingness to travel to London and surrounding areas

Skills/Abilities:

• An understanding of the Ministry of Health & Family Health Team philosophy
• Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding, and non-judgement
• Excellent interpersonal skills and experience working with an IHP team
• Well-developed communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Experience using VoIP telephone systems
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute-taking skills
• Ability to work in a demanding environment while maintaining confidentiality and integrity
• Ability to research and compile relevant information for inclusion in reports
• Excellent critical thinking skills with the ability to anticipate and respond to the administrative needs of the leadership and the health care team

To apply: Interested candidates are invited to submit a cover letter and a detailed resume by March 18, 2025 at 4pm. The successful candidate will be required to undergo a criminal background check and medical screening. To be eligible to apply you must have a Social Insurance Number and in some cases a valid work permit.

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact if you require assistance with an accommodation.

While we thank all applicants, only those under consideration will be contacted for an interview.