Customer Account Executive

Your new company
An established and successful manufacturing company is looking to add to their commercial and sales team. This is for a permanent job as a Customer Account Manager. The role is a full-time position based in Tamworth, working with a real people-orientated and supportive company.
Your new role
This exciting role focusses primarily on increasing sales and expanding the existing customer database, using your excellent customer skills to ensure a smooth and efficient transition from lead to customer. You will be looking after a selection of the priority high spending accounts as well as managing the sales inbox, key duties will include:

• Customer account management
• Maintain high levels of proactive communication with customers and wider business
• Accurately manage the CRM database
• Support the team in building the sales and lead pipeline
• Able to demonstrate confidence in closing sales over the phone
• Fulfil customer orders via phone, email and portal
• Produce weekly, monthly, annual KPI reports as and when required.

• Be a real team player and enjoy working in a supportive and friendly atmosphere.
• Confidence in asking questions and have an investigative nature to resolve issues quickly
• Have a passion for delivering outstanding customer service
• Proactive nature alongside being driven by success
• Target driven and able to perform under pressure