Shipping Administrator

Our client based in the Hampshire area is looking for a Shipping Administrator, the role is to assist the Logistics Manager & team with day to day administration of export shipments, imports, cross trades and freight quotes.

This role does attract flexi time of part or full time but must be Monday - Friday and the possibility of Hybrid working ( 3 days in the office as a minimum)

24 days holiday that increase, birthday off and the option to sell or buy more leave

Pension, Health Plan, Free Parking and tea and coffee plus company events

Salary 26-31k

Main Duties:

1. Export Customer Complaints
   1. Investigate any logistics /documentation complaints regarding the EU Export Sales relevant to their shipments.
2. Liaising with manufacturing site where applicable.
3. Provide EU Freight Quote
4. Handle EU customer freight enquiries in a timely manner.
5. To organize / arrange collection & delivery of all EU exports to overseas clients including the preparation of processing export documentation.
6. Liaise with Accounts on freight invoices & Import clearance.

Work closely with Chamber of Commerce, Banks and with processes to arrange, Freight Instructions, Bill of lading checking & distribution, Chamber documents EG. Cert of Origin, UK EUR 1s Certificates of Free Sale and Marine Insurance.

1. Liaise with freight forwarders.
2. Maintain Shipping Log for Imports and Exports
3. Maintain and update export files in the structured catalogue system.
4. To liaise with Procurement regarding imports with the Senior Shipping Administrator.
5. Ex works shipments to liaise with sales teams and directly or their nominated freight forwarders.
6. Issue marine insurance certs online.
7. Cover for Senior Shipping Administrator
8. Comply with all health and safety procedures.
9. Other reasonable duties as required.

Key Skills

• Knowledge of Incoterms would be advantageous.
• Any Knowledge of importing advantageous
• Good customer service & communication skills
• Good written and verbal English
• Accuracy and attention to detail
• Excellent planning, organising, time and work management.
• Good computer and keyboard skills an ability to work independently and as a team.
• Good administrative skills
• Self-motivated