Administration Manager

Main area Administration Grade NHS AfC: Band 5 Contract Permanent Hours

• Part time
• Flexible working

24 hours per week (3 or 4 working days to be discussed at interview.) Job ref 178RW

Site Northumbria Specialist Emergency Care Hospital (Trustwide working required) Town Cramlington Salary £29,970 - £36,483 pro rata per annum Salary period Yearly Closing 11/03/:59

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, and some of the best schools with a wealth of history available on your doorstep.

What the Northumbria Way means for you :

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• On-site nursery places via salary sacrifice
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England.

We are looking to recruit an Administration Manager on a part time basis to join the Medicine Business Unit Administration Manager Team. The successful candidate will be responsible for a number of admin teams across our hospital sites although main base will be The Northumbria Specialist Emergency Care Hospital. The role will involve supporting the operational team on day to day running of an efficient admin service as well as providing personal secretarial support.

• To provide management of secretarial and administrative staff within the Business Unit.
• To develop and monitor administrative systems across the business unit for accurate activity counting.
• To lead on PAS issues for the business unit.
• To lead the development and implementation of administrative systems within the Business Unit.
• To provide timely secretarial support across the business unit including personal secretarial support to the Senior Managers and Business Unit Director.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust.

• Required to communicate complex or sensitive information.
• Required to gain co-operation from staff.
• Provide and receive highly complex information
• Required to undertake change management within area of management.
• Be able to use a range of computer software including Microsoft Office applications, have an advanced working knowledge of the Trust Patient Information System (PAS) and a knowledge of other database systems within the Business Unit.
• Manage teams and monitor projects.
• To have extensive knowledge of digital dictation systems.
• Post holder will be required to analyse information relating to the Business Unit.
• Audit of secretarial workloads on a regular basis.
• Analyse data as required
• Plan and organise Senior Management diaries
• Plan and organise a variety of meetings, both internally and involving external organisations
• Authorisation of administrative staff for additional hours as well as managing the electronic staff rostering (Allocate) system.

This list is not exhaustive

• Advanced diploma and/or significant equivalent experience in an administrative post.

• Significant administrative experience and experience of line managing a team working at a senior level.
• Previous experience of managing a team.
• Experience of change management.
• Knowledge and experience of Digital Dictation and Voice Recognition package.
• Previous experience of working in a health related services

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds.