Facilities Administrator

We are looking for a fantastic new team member to join our facilities team. This role requires a can-do attitude, great attention to detail, and excellent organisational skills. The main purpose of the role is to help maintain overall standards in all offices by being part of the facilities helpdesk team and effectively communicating with offices and contractors.

Reports to: Facilities Manager

Based: Hampton Hill

Salary: £26,000 - Subject to experience

1. First line Facilities Helpdesk response
2. Manage Maintenance Assistants workload and schedules
3. Co-ordinate the delivery of all Facilities operational activities, including dealing with external suppliers and contractors
4. Assist the delivery and supervision of planned maintenance and repairs to our offices
5. Ensure offices meet all H&S requirements and comply with all relevant legislation
6. Work with IT team on office moves, new acquisitions and new offices
7. Deliver a 5 Star customer experience

1. Experience in a fast-paced Facilities team, providing a similar service, preferably in a multi-site high street portfolio would be an advantage
2. Logical thinking with creative problem-solving ability
3. Flexible and able to deal with a wide range of activities and tasks
4. Ability to prioritise work and to work under pressure to meet deadlines
5. Enthusiastic 'nothing is too much trouble' approach

1. Excellent customer service and telephone manner
2. Excellent organisational, planning and time management
3. Ability to build relationships with our office teams
4. Keen eye for detail
5. Good communication and team player