Pensions Administration Manager

At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email

Location: Bristol

Contractual Hours: 36.25

Basis: Full Time

Job Reference: REQ002834

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.

Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Bristol office with hybrid working. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients.

As a Pensions Administration Manager with XPS, you will:

• Lead the provision of pensions administration services for the assigned XPS Administration client portfolio.
• Oversee day-to-day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable.
• Actively participate in XPS Administration's marketing initiatives, new business activities, and attend new business pitches and company events.
• Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
• Oversee project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts.
• Mentor less experienced colleagues in the team.
• Take responsibility for all aspects of admin billing, ensuring all recorded admin time is billed or accrued by the monthly deadline.
• Present technical matters at team meetings.
• Conduct internal audits, being alert to potential improvements in pensions administration processes.
• Manage total workflow of the team.
• Identify team objectives or necessary changes in line with business needs.
• Contribute to regular management meetings and implement any recommendations or decisions made.
• Conduct appraisals, set individual and team objectives, and handle HR and performance management issues.
• Forge strong working relationships with other departments/teams both internal and external to the Company.
• Ensure accurate updating on the time recording system for both chargeable and non-chargeable activities.

Essential Criteria:

• Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment.
• Thorough knowledge of pensions legislation framework.
• Previous supervisory, leadership and management experience.
• Third party pensions administration experience preferred.
• Previous presentational experience is desirable.
• Able to demonstrate a numerical aptitude.
• Previous project management experience.
• IT proficient in Microsoft Word, Excel, Outlook & PowerPoint.

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme
• Life Assurance cover
• XPS Rewards
• Employee Assistance Programme
• Access to a digital GP service
• Paid volunteering day
• Staff referral scheme

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly.

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued.