Learning Technology Administrator

37.5 hours per week; flexible working opportunities available

Full-time, home based with some UK-wide travel.

Closing Date: Monday 31st March 2025

We're looking for a proactive and detail-oriented Learning Technology Administrator to ensure smooth operations within our Learning Technology Eco-System.

You'll be responsible for delivering clear and timely communication to platform users, efficiently managing key administrative tasks, and keeping systems like our CRM up to date. Working closely with the digital product owner, customer success manager, and other administrators, you'll play a crucial role in maintaining an excellent user experience.

Responsibilities:

• Deliver clear and timely communication to platform users.
• Efficiently manage key administrative tasks.
• Keep systems like our CRM up to date.

About you

• Good understanding of technology workflows, e.g. LXP or LMS and related software.
• Excellent communication skills to effectively resolve user queries.
• Ability to assist with design light touch images to brand guidelines.
• Good IT skills encompassing SaaS solutions such as Canva / Adobe, MS Office applications: Excel (including formulae and pivot tables), PowerPoint (including graphics and animations), and Word.
• Good analytical and problem-solving skills.
• Excellent time management skills to work to deadlines and deliver results.
• Excellent relationship management with stakeholders.

What we offer

• Company laptop & mobile provided.
• 25 days holiday including Christmas closure, rising to 30 over the first five years' service.
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• 24/7 Employee Assistance Programme.
• Enhanced maternity/paternity pay and leave.
• Home office set-up support.

About us

The ECITB works with employers and training providers to attract, develop and qualify the engineering construction workforce in a wide range of craft, technical and professional disciplines.

We invest about £29 million each year to support skills development within the industry. We are funded by a statutory levy paid by employers and use this to drive up skill levels and fund training that would otherwise not take place.

Along with the education sector, government and employers, we work to ensure the UK has workers with the skills to meet the needs of the engineering construction industry.

ECITB is committed to diversity and inclusion and welcomes applications from all sections of the community, particularly those that are underrepresented in the engineering construction industry.