Head of Administration

Overview: We are seeking an experienced and dynamic Head of Administration to lead a high-performing administration team within a medium sized well-established Trust and Company office based in the Isle of Man. This pivotal role is ideal for a commercially minded professional with proven leadership skills, technical expertise in Corporate Services Provision (CSP) and a drive to foster a collaborative and motivated working environment.

You will oversee a small, skilled team of 3 Senior Trust Managers and 2 Trust Administrators, ensuring exceptional performance, efficiency, and teamwork. While this role does not involve managing a client portfolio, you will play a key part in aligning operational performance with business objectives.

Key Responsibilities:

Team Leadership and Development:

1. Inspire, mentor, and manage a team of professionals, fostering an environment of mutual support and accountability.
2. Drive performance by setting clear goals and supporting the team in achieving them.
3. Promote professional growth through knowledge-sharing, training, and development opportunities.

Operational Management:

1. Streamline administrative processes to improve efficiency while maintaining high standards of accuracy and compliance.
2. Ensure deadlines are met and client service expectations are exceeded.
3. Actively engage in problem-solving and hands-on support when required.

Commercial Oversight:

1. Contribute to the overall business strategy by aligning team objectives with commercial goals.
2. Monitor performance metrics to ensure profitability and operational excellence.

Technical Proficiency:

1. Apply in-depth knowledge of CSP and Trust Administration to guide the team in handling complex matters.
2. Stay informed about industry changes, legal developments, and best practices, ensuring the team remains compliant.
3. Proven leadership experience in a managerial or head of position.
4. Strong knowledge of CSP and Trust Administration processes and technical requirements.
5. Exceptional organisational and decision-making abilities, with a focus on process optimisation.
6. A motivational approach to team leadership, with the ability to inspire trust and encourage collaboration.
7. Commercial awareness and strategic thinking to align operations with business objectives.
8. Hands-on and proactive, with a "roll up your sleeves" attitude.

Requirements:

1. Significant experience in a leadership role within the CSP or Trust Administration sector.
2. Demonstrated ability to lead and develop a diverse team of professionals.
3. Excellent communication and interpersonal skills.

What We Offer:
This is an exciting opportunity to take on a leadership role in a dynamic, supportive environment. You will have the chance to shape and grow the team while contributing to the success of the organisation.

How to Apply:
Please submit your CV through to and we will be delighted to discuss further.

Quote job ref: 15511