Imaging Services Admin Team Lead

Imaging Services are seeking to recruit an Admin Team Lead to join their existing team.

The ideal candidate will need to be highly self-motivated and have an excellent eye for detail. Training will be given but clinical knowledge of the imaging modalities is desirable. The successful candidate will be expected to work independently and as part of a team.

The successful candidate will be responsible for the day-to-day co-ordination of the workforce within the team ensuring the administrative functions, including both booking and reception, reflect both the department and trust values.

The post holder will lead in managing the Radiology bookings for a range of complex examinations monitoring diagnostic waits and potential breaches, escalating these as appropriate. You will be responsible for ensuring that a professional, comprehensive and efficient booking service is delivered to all patients and appointments are correctly made by the team in accordance with departmental SOPs and Trust protocols.

You will be someone who can effectively switch between tasks, supervise a team across a broad range of diagnostic imaging modalities and have a proactive approach to motivating teams through continuous support, mentoring and training.

At Harrogate and District Hospital Foundation Trust we provide outstanding care to both our patients and our staff. We support our staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

• an inclusive and supportive culture; our Trust encourages staff to bring their whole selves to work and active staff networks identify areas for improvement.
• staff recognition; as well as regular appraisals, we recognise staff with our 'making a difference', 'team of the month' and colleague recognition awards.
• employee support and wellbeing; we have a comprehensive employee assistance programme, counselling and fast track physio service for employees.
• staff benefits; we have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

For further information, please see the attached job description and person specification or contact Karen Leigh, Business and Informatics Lead.

• Good standard of general education to GCSE level or equivalent
• NVQ Level 4 in Administration or relevant knowledge and experience

• Previous experience in Administration and Management
• Previous experience of using booking systems
• Meeting deadlines and targets
• Dealing with Health Professionals
• Previous NHS experience
• Examples of managing transformational service change
• Previous supervisory experience

• Knowledge of patient administration systems
• Examinations undertaken in the department
• Extensive knowledge of a Radiology Information System

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £26,530 to £29,114 a year per annum pro rata