People Team Administrator

Location London - Hybrid working with a 40% office requirement

This is a Permanent, Full Time vacancy that will close in 2 days at 23:59 BST.

The Vacancy

We have a great opportunity for an experienced administrator to join the People Team on a permanent basis.

The People Team Administrator plays a pivotal role in maintaining the smooth functioning of all aspects of the People Team's end-to-end accountabilities. This position is responsible for providing administrative support to the People Team with a variety of key administrative and coordination tasks.

Key Priorities

This is a varied role providing administrative support across all areas of the People Team and all stages of the employee lifecycle.

You will gain broad exposure across People Experience, People and Recruitment Operations and Learning and Development.

Key Skills, Knowledge and Experience

Above all, we are looking for an experienced administrator with excellent attention to detail and a positive and proactive approach to work and supporting others. We have included the below skills and abilities; however, we would love to hear from you even if you don't feel you tick all the boxes.

Organisational Skills:

• Ability to manage multiple tasks and prioritise effectively.
• Strong attention to detail and accuracy in administrative tasks.

Communication Skills:

• Excellent written and verbal communication abilities.
• Ability to interact professionally with employees at all levels.

Technical Proficiency:

• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with HR software (e.g., Cascade) and Learning Management Systems (LMS) is highly desirable.

Interpersonal Skills:

• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Ability to handle sensitive and confidential information with discretion.

Problem-Solving Abilities:

• Resourceful and proactive in identifying issues and finding solutions.
• Ability to anticipate needs and take initiative.

Time Management:

• Efficient time management skills to handle a variety of tasks.
• Ability to meet deadlines and manage competing priorities.

Customer Service Orientation:

• Focused on providing excellent service to internal and external stakeholders.
• Responsive to requests and inquiries with a positive attitude.
• Flexibility to adapt to changing priorities and work environments.
• Ability to manage and embrace change effectively.

Working at the FSCS

At FSCS, we are purpose-driven and committed to delivering an exceptional service and results for our customers.

We have invested greatly in a flexible people offering that we're proud of, that our employees love and that supports and promotes diversity, inclusion, and overall wellbeing. Key benefits include:

• Employer pension contributions from 9%+ depending on your contributions and length of service
• Life assurance, income and critical illness protection
• Private medical and dental insurance
• EAP and Virtual GP
• 26 days annual leave + bank holidays and the option to sell 5 or buy up to 9 additional days per annum to suit your lifestyle
• Enhanced Maternity, Paternity and Adoption leave - 6 months full pay
• Additional discounts and options to earn rewards to spend at your choice of retailer

To Apply

Use the Apply Now button to apply.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and within a future role. You will be asked whether you require any adjustments during your application, but you can also contact our recruitment team at to discuss this further if helpful.

About Us

For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers' needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference.

We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory ecosystem. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.